Return Policy

OUR RETURN POLICY AND PROCESS

All DIGITAL products are NON REFUNDABLE!

So we ask that your be very decisive and affirmative when making a digital purchase from our store.

For all other physical products, Customers have 30 days from the date of delivery to return your item.

We do not provide cash refunds.

ALL Returns are refunded via store credit.

Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the prepaid return label option in our Returns Portal below!

**Please note:
Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.

Return shipping label?

At this time we do NOT offer shipping labels for Customers but we will incur the cost of the label and include it into your store credited refund.

Using return shipping labels is the recommended way to return your item as it provides you a way to track your return and receive your credit much more quickly than if you were to send your return back yourself.

What is our Store Returns Policy?

We do not provide cash refunds.

We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached.

Again, The following items are considered "Final Sale" and cannot be exchanged in-store:

• Digital products (e-books, apps, music and or video files) and of the like that may also require a process of downloading onto a personal hard drive
• Used Gift Cards
• Sale items
• Holiday or aka “Party Wear" (such as Halloween or Christmas clothing or costumes usually worn at holiday events, i.e. “ugly sweater” events or Halloween gatherings) are considered final sale, non-returnable and cannot be returned for store credit.

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice that clearly shows which items are being returned. **If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery.
• We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.